Your back office,
sorted.

Flowstead builds digital colleagues for the back offices of medium-sized and large companies, from manufacturing and wholesale to logistics. They handle the manual work; your team approves and keeps time for customers. We are based in Utrecht.

A digital colleague is software that takes over manual back office work: preparing quotes and orders, planning materials, preparing shipping and customs documents and drafting replies to customers. It works in your own mailbox and ERP and submits everything to your team for approval.

Yes. A Flowstead digital colleague reads orders from email, PDF or a customer portal and prepares them in your ERP, highlighting anything missing. After your team's approval the order is entered. We work with Microsoft Dynamics 365 Business Central, Exact and Boltrics, among others.

No. Flowstead works with your mailbox, ERP and portals as they are. You only get an additional overview in which to approve work.

With Flowstead you see an error before anything reaches your ERP or customer. At first you approve everything. Only once it consistently works do you see just the exceptions. Every step is recorded so you can see what the digital colleague did and why.

That is exactly what a digital colleague is designed for. It is configured for your own processes, customer agreements and systems. Every correction your team makes is recorded, helping it improve on the exceptions that take time today. That knowledge remains yours.

Work is ready when they arrive. Less retyping, checking and chasing; more time for customers, exceptions and looking ahead. They work in their own mailbox and ERP, with an overview for approvals.

The manual work, yes; the people, no. The digital colleague handles retyping and following up. The customer, the exception and the decision stay with you. What people do better stays with people.

Those are assistants: an employee asks a question or gives an instruction. A Flowstead digital colleague takes over a complete back office process, from email to ERP across your systems. We use AI only where it adds value. The rest follows fixed rules, improving reliability and keeping costs down. We are not tied to one language model and choose the best fit per task. Your data and recorded knowledge remain yours to take with you.

Flowstead stores data in the Netherlands by default and processes everything within the EU. We host with Google Cloud in Eemshaven, and the language model runs in Microsoft Azure's European data zone. Your data does not train AI models. If you want everything in your own environment, we build it there.

The first digital colleague can be running within four weeks. During the intake we map your process, systems and agreements. If you do not yet know where to start, you can first book a standalone back office scan. We build one process at a time.

You pay a one-off implementation fee and then a fixed monthly licence, including maintenance, support and hosting. For work in your own environment we price the project in advance based on scope. For those who do not yet know where to start, there is the standalone back office scan. If you already know what you want, discovery is part of the intake.